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Open Positions

To apply for an open position, please email HealthStar's HR Manager at lisa@healthstarphysicians.com 

LPN- West Gate Family Medicine & FirstCare Mena

 

We are looking for a reliable LPN (Licensed Practical Nurse) to care for patients in a professional and considerate manner. You will work under the supervision of a registered nurse or doctor. LPN professionals must be first and foremost qualified and compassionate. The ideal candidate will be experienced in providing diverse basic care to those who need it while remaining patient and calm. It is a demanding job but also very rewarding.   

 Responsibilities  

  • Record a patient’s medical history accurately 
  • Take and record measurements of blood pressure, temperature, heart rate etc.
  •  Observe patients under treatment to identify progress, side-effects of medications etc.
  •  Monitor patients’ condition including fluid intake and output and compose patient charts. 
  • Administer injections, prescribed medications and assist with other basic medical care tasks. 
  • Provide emotional and psychological support when needed
  •  Communicate with patients’ family or friends to provide advice, comfort and release instructions 

Skills  

  • Proven experience as LPN or similar role
  •  Ability to undertake a variety of diverse care tasks and work in a multidisciplinary team 
  • Familiarity with health, safety and sanitation standards and procedures 
  • Understanding of confidentiality obligations and nursing best practices
  •  Excellent knowledge of medical and hospital terminology
  •  Good knowledge of MS Office and data entry
  •  Perfect physical condition and stamina
  •  Excellent communication and interpersonal skills
  •  Compassionate and able to handle stress 
  • Successful completion of LPN license program is a must Athena 
  • EMR system a plus   

EOE STATEMENT:  HealthStar Physicians does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, citizenship, veteran status or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, HealthStar Physicians complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Job Type: Full-time  Work Remotely  No Job Type: Full-time  Pay: $15.00 - $20.00 per hour

Full-Time Receptionist-West Gate Family Medicine

Update patient demographic information for both new/established patients before their scheduled appointments. Verify insurance eligibility through computer system. Collect monies owed by patient. Schedule follow up appointments for patients. 

KEY RESPONSIBILITIES:

Greet Patients as they enter our facility in a friendly and professional manner.

  • Established Patient:
  • Check patients in for their scheduled appointments by verifying demographics (address, emergency contact, pharmacy, telephone numbers, insurance company, authorization/consent form).
  • Run eligibility on patient’s insurance. If unable to verify patient’s coverage by using our eligibility and our websites that are available, then we should notify insurance representative for assistance.
  • Collect copays and balances due on accounts.
  • Send patients to appropriate waiting room area to be seen.
  • Check patients in for their scheduled appointments by adding demographics (address, emergency contact, pharmacy, telephone numbers, insurance company, authorization/consent form).
  • Scan photo ID and insurance cards into system.
  • Run eligibility on patient’s insurance. If unable to verify patient’s coverage by using our eligibility and our websites that are available, then we should notify insurance representative for assistance.
  • In the note section of the patient’s chart, notate any documentation that may be missing and needed by the patient on the next visit (insurance card copy, photo id, social security number)
  • Collect copays and balances due on accounts.
  • Have patient complete history and physical forms for those physicians that require this form to be completed prior to the visit as well as the medication form.
  • Send patients to appropriate waiting room area to be seen.
  • Answer incoming phone calls regarding prescriptions, medical records, follow up appointments and general information.
  • Send messages to physicians/nurses from walk-in patients requesting various items (prescriptions, referrals, forms to be completed, and lab results).
  • Direct patients to different areas of the clinic (lab, x-ray, specialist)
  • Work in fax server putting documents in patient folders when time permits to help with workload in scan room.

Knowledge, Skills, Abilities and Personal Characteristics:

  • Knowledge of medical terminology.
  • Knowledge of insurance.
  • Customer service skills.
  • Basic computer and ten key skills.
  • Ability to multi-task.
  • Professional phone etiquette and compassionate attitude.

Outcomes:

  • Provide excellent customer service skills
  • Input demographic information with minimal errors.
  • Collect patient balances in a professional manner.
  • Communicate with Schedulers and Insurance Department to better serve our patients.

Clinic Manager-West Gate Family Medicine

We are hiring an experienced Clinic Manager.  Responsibilities for Clinic Manager: 

  • Recruit, hire and coordinate the training of new staff members
  • Design and implement business strategies to help the clinic meet organizational goals  
  • Manage staff by assigning and delegating tasks as needed 
  • Develop procedures to improve staff productivity  
  • Act as a liaison between patients, their families and additional care staff  
  • Plan and manage the clinic's budget and approve payroll 
  • Perform quarterly and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals 
  • Ensure that all policies and procedures function in accordance with state and federal laws   Qualifications for Clinic Manager  
  • 2+ years prior experience working in a clinical or healthcare setting  
  • 5+ years of proven success in leadership roles is required  
  • Exceptional written and verbal communication skills 
  • Analytical thinking skills and the ability to exercise sound judgement when making decisions  
  • Must be customer service oriented and prepared to liaise with patients, their families and other care providers 
  • Extremely organized and detail-oriented  
  • Ability to delegate tasks as needed  

Medical Assistant- Hamilton West Family Medicine

 We are seeking to hire a medical assistant who will be responsible for assisting with administrative duties at our facility. As a successful candidate, you will be responsible for obtaining patient records and test results, coordinating daily administrative tasks, preparing treatment rooms for examinations, and assisting our practitioners during medical procedures.  To be successful in this role, you will need to be certified from a medical assistant program and have at least one to two years of prior experience in a medical setting. A basic understanding of patient care and medical terminology will be a huge advantage for you.  


Medical Assistant Responsibilities: 

  • Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality. 
  • Coordinating the daily administrative activities, including scheduling, patient check-in and check-out, and patient medical record maintenance. 
  • Preparing treatment rooms for clinical examinations and assisting practitioners with medical procedures and other patient care. 
  • Delivering compassionate support, attention, and assistance to patients and families. 
  • Ensuring compliance with all health care regulations, including HIPAA and OSHA. 
  • Preparing and administering medications for patients as directed by physicians. 

Medical Assistant Requirements: 

  • Must have certification from a medical assistant program or military medical corpsman program. 
  • One to two years of experience in a medical setting. 
  • Have a high school diploma, bachelor's degree, or equivalent. 
  • A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope. 
  • Excellent interpersonal, organizational, and customer service skills. 
  • Familiarity with electronic medical health care record systems.

Patient Care Coordinator- Health Star Physicians of Hot Springs Clincs

 

FULL-TIME/PART-TIME

Full-Time

EXEMPT/NON-EXEMPT


DESCRIPTION

The Patient Care Coordinator is responsible for consulting with patients and determining their needs, developing care plans in partnership with the patient’s care team and the patient, coordinating patient-care services, educating them about their condition, and working with the care team to evaluate interventions. The Patient Care Coordinator must display a compassionate nature, be knowledgeable about health care practices, and provide exceptional customer service.

RESPONSIBILITIES

Consult with patients and family members to discuss their health problems.

Educate patients about their condition, medication, and give them specific instructions.

Develop a care plan in partnership with the patient and their Primary Care Provider to address the patient’s personal health care needs.

Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans.

Check-in on the patient regularly and evaluate and document their progress towards the goals outlined in their care plan.

Assist the care team with developing and assessing health interventions.

Work alongside Quality Team to ensure that all aspects of Quality Programs such as gaps in care are met in a timely manner

Attend ongoing training and courses to keep abreast of new developments in health care.

Assist with securing funding for medical care as required.

Treat patients with empathy and respect and conduct oneself in a professional manner.

Comply with organizational guidelines and health care laws and regulations. Performs other duties as assigned.

EDUCATION

High School Diploma. Medical Assistant, Licensed Practical Nurse, or Social Worker with at least one year of experience in a family medicine practice.

POSITION REQUIREMENTS

Good verbal and written communications skills.

Computer skills and proficiency in Microsoft Office.

Strong analytical thinking and ability to handle multiple tasks concurrently.

Excellent customer service.

Compassion and empathy.

Ability to travel.

EOE STATEMENT

HealthStar Physicians does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, HealthStar Physicians complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time


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